FAQs

Waterloo FAQs

Are both properties (Waterloo Place & Waterloo Cottage) included in my booking?

Yes both the main house and the cottage are included in the cost of your booking.

 

How many bathrooms does Waterloo have?

On the ground floor of Waterloo Place there are three toilets and hand basins, one is located off the main hallway, the second one is next door to the dining room and the third one in the games room.  In Waterloo Cottage there is one just inside the front door / utility area. In addition to these there are also two shower rooms on the ground floor, one is located in the games room and the other next door to bedroom 8.

On the first floor of Waterloo Place, there are two communal bath and shower rooms, one located next to bedroom 1 and one between the main staircase and bedroom 2.  Bedroom 3 and Bedroom 5 both have en-suite bathrooms whilst Bedroom 4 has just a toilet & sink.

 

How many bedrooms does Waterloo?

There is a total of 10 bedrooms in Waterloo Place and 1 bedroom in Waterloo Cottage.

On the ground floor of the main house there are 3 bedrooms.

On the first floor there are 5 bedrooms.

On the second floor there are 2 bedrooms.

 

What beds are in what rooms?

Waterloo Place
Groundfloor Bedrooms

Bedroom 8 - Double & single (sleeps 3)
Bedroom 9 - 2 x singles (sleeps 2)
Bedroom 10 - 2 x singles (sleeps 2)

First Floor
Bedroom 1 - Double (sleeps 2)
Bedroom 3 - Double (sleeps 2)
Bedroom 2 - 3 x singles (sleeps 3)
Bedroom 4 - 2 x singles (sleeps 2)
Bedroom 5 - Double (sleeps 2)

Second Floor
Bedroom 7 - 3 x singles (sleeps 3)
Bedroom 6 - 2 x singles (sleeps 2)

Waterloo Cottage
First Floor
Bedroom 1 - Double (sleeps 2)

Waterloo Place along with Waterloo Cottage sleep a total of 25 guests.  2 z-beds, a double sofa bed & a single sofa bed (both of which are located in the lounge of the cottage) are available, taking the total capacity to sleep to 30.  Two travel cots are also available if required. 

 

How many single beds does Waterloo have?

15 singles (18 including the two z-beds and the sofa bed)

 

How many double beds does Waterloo have?

5 doubles (6 including the double sofa bed in the cottage)

 

Are towels provided?

Yes both swim and bath towels are provided.

 

What do we need to bring?

We recommend you bring, clothes, food & condiments.

 

Where is the nearest supermarket?

There are two supermarkets in Diss, Morrisons and Tesco.  You are welcome to arrange a delivery directly to the property after your arrival time.

 

Can I check in earlier or check out later?

We will call you a week prior to your arrival, where possible we will do our best to accommodate an earlier arrival and later departure.

 

When will I get my damages deposit back?

You should receive a refund via cheque within 2 weeks following your departure from Waterloo.

 

Is there plenty of parking?

There is plenty of parking at the front and the rear of Waterloo.

 

What towels are provided?

We provide both swim and bath towels.  A washing machine and tumble dryer are available for you to use, should you need to wash/dry these during your stay.

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